Removing Stains From Carpet

Tips and general advice for the removal of various types of stains from your carpet.

Penthouse Carpets & Woolsafe

Penthouse carpets are an associate member of The WoolSafe Organisation is a cleaning industry service provider, devoted to promoting best practice in carpet and rug care through maintenance product evaluation and certification, education and training, and the promotion of professional cleaning and inspection services.

Stain Removal from Wool Carpets

It’s always worth being prepared before accidents happen. We recommend watching the quick guide videos below so you know what steps to take in the event of a spillage.

Act Quickly

Use a WoolSafe Approved Cleaning Product

Don’t bleach clean

Don’t rub stains

Wine Spill on Wool Carpet
…and always, if you are unsure, contact a WoolSafe Approved Service Provider to tend to it ASAP!

Stain Wizard

The Woolsafe stain wizard is an easy to access library of step by step stain removal guides. Simply select the type of stain you need to remove and follow the on screen steps.


Stain Removal Video Guides

Removing a coffee stain from a wool carpet

The recommended best practice for removing a coffee stain from your new wool carpet.

How to remove a wine stain from your carpet

Removing wine stains can be tricky. Follow this step-by-step video for best results.

Removing a coke stain from a wool carpet

Follow our video guide to help remove a coke stain from your carpet.

Removing Ice Cream from a wool carpet

A quick one minute demonstration off how to remove Ice Cream from your carpet.

Removing Juice from a wool carpet

Probably the most common spillage of all isn’t too big of a problem.

Removing Food stains from a wool carpet

When tended to quickly and correctly, removing food stains from wool carpets is a doddle.

Happy Customers

Kind words from retailers and customers.


As a retailer – Customers love the products. The colour choice is great. They are British made, hard wearing 80/20 wool carpets. I have customers, after having their Penthouse Carpet down 15 years plus, asking for the same make as they say they have been brilliant carpets. If you are looking for a wool carpet, then Penthouse Carpets are an excellent choice.

Jacqueline L.


Samples came within 3 days. Have used their carpets before and have always found them to be excellent and good value for money for a well made product. Great choice of colours and styles.

Jeff B.


I am a carpet retailer in Carlisle trading with Penthouse. First class service from John the rep and sales, quality and finish are all excellent.

Donald M.


Super fast delivery of sample and great quality – I have ordered 95sqm from my local supplier.

Trish H.


Penthouse Carpets Ltd have remained one of the biggest selections of shades since I can remember, the softness of their high quality carpets make a vast difference in the installation which eventually becomes British Wool luxury underfoot.

Gary C.D.


Outstanding company and an excellent product to fit.

Dave E.