Modern Slavery Policy


Respect for human rights is fundamental to the sustainability of PENTHOUSE CARPETS LIMITED and the communities in which we operate. In our Company, we are committed to ensuring that people are treated with dignity and respect.

PENTHOUSE CARPETS LIMITED’s Human Rights Policy (the “Policy”) is aligned with international human rights principles encompassed in the United Nations’ Guiding Principles on Business and Human Rights, the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work and the United Nations’ Global Compact.

The Human Rights Policy applies to PENTHOUSE CARPETS LIMITED, the entities that it owns, the entities in which it holds a majority interest, and the facilities that it manages.

The Company is committed to upholding the principles in this Policy. Our suppliers and partners are aligned with the expectations and commitments of this Policy.

Respect for Human Rights

PENTHOUSE CARPETS LIMITED respects human rights. It is committed to identify, prevent, and mitigate adverse human rights impacts resulting from or caused by our business activities before they occur, through human rights due diligence and risk mitigation processes.

Community & Stakeholder Engagement

We are committed to engaging with stakeholders to ensure that we are listening to, learning from, and considering their views as we conduct our business. Where appropriate, we are committed to engaging in dialogue with stakeholders on human rights issues related to our business.

Valuing Diversity and Equal Opportunities

We believe that encouraging diversity of ideas, thinking and experience leads to better ways of working and better business results. We’re committed to building a diverse workforce and encouraging an inclusive culture. This covers all areas of diversity, including gender, generations, cultural diversity, disability, and sexual orientation.

PENTHOUSE CARPETS LIMITED is an equal opportunities employer. We make decisions about recruitment, promotion, training, and other employment issues solely on the grounds of individual ability, achievement, expertise, and conduct. We don’t discriminate based on gender, gender identity, race, colour, religion, ethnicity, cultural heritage, age, social background, mental or physical ability or disability, national origin, sexual orientation, or any other reason not related to job performance or prohibited by applicable law.

 Work Hours, Wages and Benefits

We compensate employees competitively relative to the industry and local labour market. We operate in full compliance with applicable wage, work hours, overtime, and benefits laws. Benefits are available to all employees and vary according to the employee’s level in the organisation. They can include medical, life insurance, holiday time and leave packages to cover sickness, the birth of a child, bereavement, or a long-term illness in the family. Depending on the level and grade, pension contributions and the allocation of share options, are also offered to employees.

Freedom of Association & Collective Bargaining

We respect our employees’ right to join, form or not to join a union without fear of retaliation, intimidation, or harassment. Where employees are represented by a legally recognised union and subject to legal requirements, we are committed to establishing a constructive dialogue with their freely chosen representatives, and to bargaining in good faith with such representatives. It should be noted that PENTHOUSE CARPETS LIMITED, does not have a collective agreement in place.

Workplace health and safety

We’re committed to providing our employees with a safe and healthy work environment that conforms with the Health and Safety at Work Act 1974, safeguarding their mental and physical wellbeing. To support this objective, we have a strong health and safety programme that aims to reduce our incident level to zero. In cases where employees are injured or have other mental or physical health issues during employment with PENTHOUSE CARPETS LIMITED, we make any reasonable adjustments to their duties and working environment that are necessary to support their recovery and continued employment, where practicable.

Forced Labour & Human Trafficking

We have a zero-tolerance approach to modern slavery of any kind within our operations and supply chain. This includes all forms of forced labour and any form of human trafficking, including prison labour, indentured labour, bonded labour, military labour, slave labour and any form of human trafficking.

Child Labour

We prohibit the hiring of individuals who are under 16 years of age.  PENTHOUSE CARPETS LIMITED follows the current legal requirements, restricting working hours, rest breaks etc., and where appropriate, initiates additional risk assessments to govern the suitability of the employee.

Modern Slavery Statement

The Company’s Modern Slavery statement has been published on the Company’s website in accordance with the Modern Slavery Act 2015. This statement sets out the steps taken by PENTHOUSE CARPETS LIMITED to prevent modern slavery and human trafficking in our business and supply chain.

Code of Conduct

Our Core Values and Employee Handbook relate to our code of conduct. This ensures that we act with integrity and accountability in all our business dealings and relationships, in compliance with all applicable laws, regulations and policies. We expect everyone working at PENTHOUSE CARPETS LIMITED to adhere to our principles. We also expect all third parties who work on our behalf to act in an ethical manner consistent with our Core Values. All employees are required to do Core Values training, included as part of the induction process for new employees. Training on specific topics related to their roles is also provided where needed. This includes guidance on situations such as bullying and harassment.

Preventing bribery and corruption

We aim to prevent all forms of bribery and corruption in our business dealings. Our Core Values and Employee Handbook sets out our principles and standards to prevent bribery and corruption, including conflicts of interest and gifts.

Guidance & Reporting for Employees

We are committed to creating workplaces in which open and honest communications among all employees are valued and respected. Our policy is to follow all applicable labour and employment laws. If it is believed that a conflict arises between the language of the Policy and the laws, customs, and practices in the place of work, or there are questions about this Policy or to report a potential violation of this Policy; these should be raised through existing processes, which make every effort to maintain confidentiality.

There are established ways for employees to report potential violations. These include channels for employees to contact a line manager or HR representative. PENTHOUSE CARPETS LIMITED is committed to investigating, addressing, and responding to the concerns of employees and to taking appropriate corrective action in response to any violation.

Approved by:

Shirley Jackson

Managing Director

Penthouse Carpets Ltd

Happy Customers

Kind words from retailers and customers.


As a retailer – Customers love the products. The colour choice is great. They are British made, hard wearing 80/20 wool carpets. I have customers, after having their Penthouse Carpet down 15 years plus, asking for the same make as they say they have been brilliant carpets. If you are looking for a wool carpet, then Penthouse Carpets are an excellent choice.

Jacqueline L.


Samples came within 3 days. Have used their carpets before and have always found them to be excellent and good value for money for a well made product. Great choice of colours and styles.

Jeff B.


I am a carpet retailer in Carlisle trading with Penthouse. First class service from John the rep and sales, quality and finish are all excellent.

Donald M.


Super fast delivery of sample and great quality – I have ordered 95sqm from my local supplier.

Trish H.


Penthouse Carpets Ltd have remained one of the biggest selections of shades since I can remember, the softness of their high quality carpets make a vast difference in the installation which eventually becomes British Wool luxury underfoot.

Gary C.D.


Outstanding company and an excellent product to fit.

Dave E.